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Founded on Quality
High quality and exceptional customer service are the foundational principles established by the late Winn Butterworth when he founded Custom Comfort by Winn in 1988.
Drawing inspiration from his family's rich legacy in the furniture industry, Winn set out to revolutionize the mattress experience after years in large national mattress companies. This vision led to the creation of the Winndom Mattress Collection. Today, three decades later, countless satisfied customers enjoy the unmatched craftsmanship that defines their sleep experience.
Our commitment to these principles drives us as our family proudly brings the Winndom Mattress Collection to a new generation of discerning customers.
The Winndom History
1920s
Furniture Store Foundings
The Butterworth family opens retail furniture stores in Hopewell and Petersburg Virginia.
Growing up in Hopewell, Winndom Mattress and Custom Comfort by Winn founder Winn Butterworth grew up with his father, uncles and cousins in and around the furniture business.
1970s
Winn Butterworth enters the Mattress Industry
Founder, Winn Butterworth, begins his career in the bedding industry. He works as a sales representative for a nation brand.
Winn brought knowledge of the furniture industry from his family history to his new career. He quickly became known for his devotion to customer service.
1988
Custom Comfort by Winn founded by Winn Butterworth
After nearly a decade working for a large nation mattress company, Winn was tired of watching product quality and customer service decline.
He founded Custom Comfort by Winn, Ltd., on two founding principles: use the best quality mattress materials and provide the best customer service.
2000
Winndom Brand Launched
Custom Comfort by Winn launches the luxury brand Winndom Mattress. This brand will eventually become the company name.
2001
Warehouse Expansion
Originally founded in an old school, our production capacity needed more space. We expanded in our community and not in another country.
2013
Continue the Family Business
Following the sudden and tragic passing of Winn Butterworth, founder of Custom Comfort by Winn, Winn's son-in-law Justin Faison assumed operations.
Winn's family remained committed to handcrafting quality mattresses in Virginia.
2020
Launch of Shippable Mattresses
After years of research finding the best materials and equipment, the investments in new materials and equipment were made to expand the Winndom mattress offerings to shippable mattresses.
These mattresses are rolled and packed into a box and can be shipped to your door.
2023
Rebuilding After Fire
After a fire destroy the Custom Comfort by Winn and Winndom Mattress facility, the company made a commitment to the Hopewell, Virginia community to come back stronger than ever.
Six weeks after the fire, Winndom Mattresses were again being handcrafted.
Now
Remaining Family Owned
Today, Winn's daughter and son-in-law, Justin and Carman Faison, continue to run Custom by Winn, Ltd. and Winndom Mattress.
The family is committed to being family owned and independent to ensure the quality of the Winndom products and customer service.
American Made. Advanced Technology.
Family Owned & Operated
For nearly four decades, we have been providing superior customer service.
Personalized Service
We offer experienced customer service to help you choose the best mattress for you!
10 Year Warranty
We offer a ten year non-prorated warranty for our mattresses.
Advanced Technology
We use higher density foams and more foam than national mattress brands.
Quality Over Quantity
In a marketplace saturated with companies that prioritize speed and lower prices, the Winndom Mattress Collection stands apart, embodying a legacy of superior craftsmanship and unparalleled customer service. Our loyal customers continuously affirm their trust in us.
Handmade in Hopewell, Virginia, using premium American materials, every mattress reflects our dedication to excellence.
At Custom Comfort by Winn, maker of the Winndom Mattress Collection, we prioritize quality over quantity, guaranteeing that you don’t just sleep; you experience the luxury of true comfort and support.
Discover the Winndom Difference
